RestorationHQ received a call from a client regarding a water loss affecting 6 floors, 30 rooms and hallways. The source of the leak was an open construction site, which is vulnerable to rain.
Upon our arrival, RHQ found that the job was an open construction site, where many of the areas affected were wood studs, drywall, insulation, and plywood flooring. It was of utmost importance that RHQ responded quickly to begin drying, while diligently documenting the large area affected. The team had to overcome weather-related obstacles, secondary damage, asbestos testing requirements, and the need for generators to power our equipment.
Our large loss team began forming a plan where each floor of the building was simultaneously being worked on. Although some areas may have been significantly more affected than others, all areas with moisture were treated at the same time to ensure the dry out moved along at an efficient pace, and cohesively. The team employed advanced tools and techniques throughout the project to ensure the most effective results. For example, they used specialized drying equipment to expedite moisture removal and prevent mold growth, while adhering to strict safety protocols during the asbestos testing stage.
The initial drying process was progressing as expected, and all areas of demo were completed within a couple of days. While areas that were most affected were still undergoing the drying process the RHQ team faced weather-related issues with the remaining areas. Rain had moved into the valley and caused areas that may have made progress to become re-saturated. With this situation presenting a new challenge, we began to demo a few areas to expedite the drying process.
We communicated with the project manager about our plans to execute another process of drying. When our team returned to check the progress of these re-saturated areas, we found that the roof was still actively leaking, causing secondary damage throughout 4 floors. This would require us to remove all areas that acquired the secondary damage across several floors of the jobsite. Upon returning to check on the progress of the re-saturated areas, other challenges were present that our team had to overcome.
Despite facing numerous obstacles, the restoration team’s strategic approach and adaptability allowed them to successfully complete the project. Their ability to mitigate challenges, combined with their expertise in handling each aspect of the restoration process, resulted in a successful outcome for the client and demonstrated their proficiency in managing complex commercial water damage restoration projects.
