RestorationHQ (RHQ) was tasked with addressing a water intrusion resulting from a broken pipe in a bathroom on the 9th floor. The saturation extended past the 9th floor and down to the 2nd floor of this structure. Multiple trucks were immediately dispatched to take control of the project and execute a plan that would minimize downtime for the client.
Upon arrival, the RHQ team implemented on-site protocols to assess the extent of the damage and develop a strategic plan for restoration. A pipe had burst in a closet, which caused 9 separate units to be affected on 4 separate floors, resulting in a total of 42 affected areas. RHQ worked quickly to begin extraction services, to prevent secondary damage.
The RHQ team carefully managed the affected areas to prevent further damage and ensure the safety of both the occupants and the RHQ crew. Crews worked diligently to get all the water extracted from multiple areas. At the conclusion of extraction, RHQ set equipment for stabilization. The next day RHQ would proceed with a demo on this site. Asbestos reports were not necessary on this job site, as we had recently performed work on the area multiple times, and we had those reports on file already.
A key aspect of RHQ’s approach was their thorough documentation throughout the restoration process. This included detailed records of all actions taken, photographic evidence, and regular updates provided to the client. This meticulous documentation ensures transparency, clear communication, and accountability at every stage of the project.
This case study summary highlights the importance of RHQ’s comprehensive approach to water loss restoration. By focusing on proper handling, documentation, and effective management of affected areas, RHQ consistently delivers exceptional results for their clients.
