Job Title: Administrative Assistant

Reports to: Administrative Operations Manager

Position Type: Non-exempt

Supervisory Responsibilities: No

Come join the RestorationHQ team and be a part of something special! Your future starts here.

Join Our Team as an Administrative Assistant!

Are you ready to embark on an exciting new career path?

Are you looking for a workplace that values your hard work, offers room for growth, and provides an excellent work environment?

If your answer is yes, then look no further!

We are RestorationHQ, Arizona’s premier restoration company, and we are looking for dedicated individuals to join our Team.

At RestorationHQ we believe in working hard and having fun. We appreciate and value our team members, offering a work environment that respects your dedication and provides opportunities for professional growth. We don’t believe in underpaying or overworking our employees – we prioritize fair compensation and a healthy work-life balance.

If you’re new to the industry, don’t worry; we will provide you with comprehensive training. And if you’re already experienced, we’re ready to help you take your career to the next level, growing together as a team.

Who We Are:

RestorationHQ has consistently been voted the best restoration company in Arizona, serving commercial buildings throughout the Southwest with our 24/7/365 restoration and rebuilding services. Our mission is simple – to build strong relationships with our clients, so when they need us in emergencies, we can deliver top-quality restoration services promptly.

We are a hard-working team dedicated to growth and creating an exciting future for RestorationHQ.

Our core values guide us:

Have A “Can Do” Attitude

• Be enthusiastic and run toward the unknown with confidence.
• Be strategic and resourceful when faced with challenges, regardless of prior experience.
• Be solutions-oriented, focusing on creating answers rather than dwelling on problems.
• Be able to identify and generate possibilities in any circumstance.
• Take initiative. When something needs to be done, get it done without needing to be told.
• Encourage and coach your teammates to adopt a “solver” mentality.

Be Detail-Oriented

• Be calculated, thoughtful, and thorough when preparing and presenting information. Double-check (or even triple-check) your work for accuracy.
• Be consistently efficient in your time management and actively seek ways to improve.
• Be self-aware of your learning and information recall style, and actively practice methods that enhance your strengths.
• Understand that no one is perfect, and strive to minimize the chance of information slipping through the cracks.
• Aim to uncover what lies beneath the surface and actively identify and refine any gaps in knowledge or understanding.

Have A Thirst For Learning

• Take ownership of your development. Your growth is your responsibility.
• Set and pursue meaningful and measurable goals. Seek the knowledge required to achieve them.
• Recognize that opportunities for growth often lie beyond your comfort zone. Embrace these challenges.
• Actively share your goals and listen to the goals of your teammates. Hold both yourself and others capable of achieving them.
• Embrace failure as a learning opportunity, without fear of judgment. Actively share your learnings and commit to refining your methods.
  

Be Fun To Work With

• Learn and grow through both your successes and failures. Embrace vulnerability and humility, and be able to laugh at yourself.
• Practice inclusivity by welcoming your team and customers to the table. Embrace and honor both similarities and differences.
• Be aware of your ego and how to adjust it as needed. Consider how the world unfolds for others, understanding that your reality is not the only one. Avoid taking things personally.
• Seek opportunities to surprise and delight those around you. Remember, even small gestures can brighten someone’s day.
• Embrace 360-degree feedback and commit to having difficult conversations when necessary, directly with the individual(s) involved. Avoid backdoor conversations.

Be Trustworthy And Take Extreme Ownership

• Know when to ask for forgiveness, not permission. Stand for what you’re committed to, honoring your word to yourself and others under any circumstance.
• Take responsibility in any situation. Avoid blaming, denying, making excuses, or becoming a victim to circumstance.
• Operate with an owner’s mentality. Take pride in your work, your department, and your company.
• Don’t let your title dictate your contribution. Be a driver for results at every level.

Responsibilities:

• Greet clients, visitors, and guests, determine the purpose of their visit, and direct them to the appropriate location.
• Answer, screen, and direct phone calls to the appropriate staff members, take messages, and schedule appointments.
• Receive and distribute mail, documents, packages, and courier deliveries.
• Support job management by entering weekly time card data for temporary workers and verifying completion of tasks for billed projects.
• Assist with billing for specific projects and set up new vendors in the system.
• Schedule and coordinate projects with technicians, update the Technicians’ calendar, and communicate any project changes to the appropriate supervisors/managers.
• Provide accounting support by entering vendor information, reconciling credit card receipts, and maintaining subcontractor files.
• Assist with inventory management, including data entry and tracking.
• Maintain cleanliness and organization of common areas, conference rooms, and office supplies.
• Complete any other duties as assigned.

Qualifications:

• Ability to execute administrative tasks with a focus on quality and attention to detail.
• Advanced computer skills, particularly in Microsoft Office.
• Strong multitasking abilities in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Advanced organizational and prioritization skills.
• Good active listening skills and ability to take direction.
• Friendly and courteous when interacting with visitors and colleagues.
• Ability to adapt to changes and work independently as well as part of a team.
• Dependability and punctuality.

Salary: Based on experience

Expected Hours: 40 per week

Job Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Schedule:

8 hour shift

Day shift

Monday to Friday

Physical Demands:

To successfully perform the essential functions of this role it requires the ability to: 

Stand and sit frequently, walk frequently, frequent use of hands (reach with hands and arms), view computer monitor, speak and hear on a frequent basis.  The role may require occasional lifting and/or moving up to 10 lbs.  Vision abilities required to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

If you are a motivated individual with excellent administrative skills, we want to hear from you!

Apply now to join our team as an Administrative Assistant.