Call (480) 256-1453 (Phoenix), or (520) 771-8268 (Tucson) and tell us about your damage. We will send out our team and estimator immediately to begin the process of getting your property back to its pre-fire condition. From there, we will salvage and inventory what property and items we can as we begin drying, cleaning and restoring your property.
While all restoration projects are unique based on the extent of the damage, structures and property, the general restoration process is similar in most fire and some restorations. RestorationHQ will walk you through each step right here.
Yes, our crew will use delicate, yet powerful, equipment and non-toxic chemicals to clean and deodorize your property and items. Here’s how we will restore your items:
Our first priority is to restore as many items and as much content as possible, but often not everything is salvageable. RestorationHQ will inventory all non-salvageable and damaged items and work closely with your insurance company to claim those items.
Don’t dispose of anything until we can get there to take inventory and assess the damage. The loss adjuster must see all items before they are thrown away, even if they appear too damaged to restore.
Please let us know about anything that has particular value or requires special care and attention. The loss adjuster should also be made aware of those items. We will store those items until the claim’s value has been determined.
We ask that the premise be vacated until we are finished with the work. We don’t use toxic chemicals in our clean up; however, the equipment and supplies can be irritating to some people.
Our claims are processed and sent directly to your insurance adjuster via Insurance Industry Standardized software program (Xactimate). The insurance adjuster will then approve the repair estimate and send the payment directly to you (less the deductible).
RestorationHQ always provides fair and competitive estimates, and insurance companies trust us to properly quote and perform the repair work from start to finish. Therefore, you do not need to get multiple estimates—your insurance provider will not require it.
There are only a few people involved in your restoration:
Phoenix: (480) 256-1453
Tucson: (520) 771-8268
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